CB2 Customer Service
CB2's Customer Service Help Page:
https://www.cb2.com/customer-service/contact-usThey are facing similar issues just as you are…
Check out if you can find the solution you need.
What happened: The problem: My buffet is slanted
What happened: The problem: Only one box arrived for a bookshelf that is meant to be in two boxes.
What happened: The problem: order
What happened: order- **********I think I gave the incorrect expiration date in my card for payment. I think that is why my order is not going through.*It should be *****
What happened: Need to have some one assemble a chest that was delivered today by cb*. **** E *rd street, Long Beach, CA *****. *** *** ****
What happened: I have ordered several items from you for all of my adult children.*The last item, a ****.** brass desk was delivered without the white glove option. No one offered it to me.*The desk was delivered in a box about a week ago to my home.*It was transported in the box from okc to Tulsa where my daughter lives.*When the movers took it out of the box the top and leg had scratches on it and there was a dent in the drawer face. They put it together anyway.*I am now wondering why this wasn’t handled by white glove which would have noticed damage and exchanged immediately.*Now I have a damaged desk, no box, no recourse.*I have spent thousands of dollars with you in the last several months.*My daughter in Dallas whom has received several of your pieces just now told me everything deliverered to her was white glove.*I can send pictures or damage. And because of the material being brass, not sure there is anyway to fix.*Help! Please
What happened: No word on an order placed in ******* for an in store pick up for order number *********. Upon placing order, it said *-* weeks until ready for pick up and it was in stock. It’s been almost * months and it still says “processing.” ive emailed, called customer service multiple times and CANNOT get thru for the past * weeks. im really getting concerned that something fraudulent is going on, I spent almost $*,*** on this item and not a single person can help me. I cannot speak to a single person from customer service at all. that is unheard of. *Could you please help and give an update? I loved cb*, but I’m just so much disappointed in the lack of updates*accuracy*contact for this item. Also, I’m feeling major wife guilt because this was an birthday gift for my husband over a month ago. I feel bad it’s so delayed and I can’t reach a single person. I appreciate anything you can do to help! Please call or email me asap as I need to pick this up on ****. just please tell me it is ready for pick up by ******* at the pompano warehouse or I will unfortunately have to take other measures. please someone answer me. *** *** ****
What are customer support channels for CB2?
CB2 provides helpful channels like email, phone, help center, etc., for customers to receive support. The CB2 customer service team also offers social media support for quick advice and solutions.
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Email: privacyinquiries@cb2.com
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Phone: 800-606-6252
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Help Center: https://www.cb2.com/customer-service/contact-us
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Facebook: https://www.facebook.com/cb2
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Twitter: https://twitter.com/CB2
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Instagram: https://www.instagram.com/cb2
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YouTube: https://www.youtube.com/channel/UCVqMrWK-KwKKC0zmavfJsuA
What kind of support does CB2 offer?
CB2 offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the CB2 customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.
What is WorthEPenny's Relationship to CB2?
To put it simply, WorthEPenny is an independent third-party website that is not related to CB2. WorthEPenny provides free tools and resources to assist customers in reaching CB2 customer service more efficiently, such as the CB2 phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about CB2, as well as forums where CB2 customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, like CB2, it is not associated with or endorsed by CB2.
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